TYLER WILLIAMS

Recent Graduate | Customer Service & Operations Professional

Redruth, UK.

About

Highly motivated and dedicated recent graduate with a Bachelor of Science in Psychology and Criminology, complemented by proven experience in customer service, retail operations, and team leadership. Adept at fostering positive customer relations, optimizing operational efficiency, and demonstrating a strong work ethic, I am eager to apply my analytical and interpersonal skills to a challenging role. Possessing exceptional communication and time management abilities, I am committed to contributing to a dynamic team and achieving significant organizational objectives.

Work

Aldi

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Store assistant

Redruth, Cornwall, UK

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Summary

Managed daily retail operations and customer interactions, optimizing product presentation and service efficiency within a fast-paced environment.

Highlights

Optimized product availability and presentation by consistently restocking shelves, enhancing customer shopping experience.

Maintained high standards of product freshness and quality through diligent date checking and rotation.

Delivered exceptional customer service, promptly and accurately addressing inquiries to ensure positive shopping experiences.

Increased transactional efficiency by operating tills accurately and maintaining a friendly demeanor, contributing to positive customer flow.

The Victoria Inn

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Kitchen Porter

Cornwall, Cornwall, UK

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Summary

Supported efficient kitchen operations and maintained hygiene standards in a busy pub environment.

Highlights

Ensured continuous availability of clean kitchenware by efficiently managing dishwashing operations for a high-volume establishment.

Maintained rigorous kitchen cleanliness and hygiene standards in accordance with health and safety regulations.

Provided essential support to the head chef, contributing to smooth service delivery during peak hours.

Cornwall Housing

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Work experience - Shadowing

Redruth, Cornwall, UK

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Summary

Gained practical insight into trades and operational processes through a 2-week shadowing experience at Cornwall Housing, developing foundational workplace skills.

Highlights

Observed and learned from skilled professionals across multiple trades, including plumbing and carpentry, gaining exposure to diverse operational functions.

Developed foundational time management and efficient communication skills through direct observation in a professional working environment.

Acquired practical understanding of daily operations and collaborative teamwork within a public housing organization.

Education

University of Winchester

Winchester, Hampshire, UK
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Bachelor of Science Psychology and Criminology

Truro college

Truro, Cornwall, UK
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A-Levels Psychology

Truro college

Truro, Cornwall, UK
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A-Levels English Language

Truro college

Truro, Cornwall, UK
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A-Levels Biology

Languages

English

Skills

Leadership

Team Leadership, Coaching, Mentorship, Strategy Development.

Communication

Interpersonal Communication, Customer Relations, Active Listening, Conflict Resolution.

Time Management

Prioritization, Organization, Punctuality, Task Management.

Work Ethic

Dedication, Reliability, Proactiveness, Responsibility.

Customer Service

Client Support, Issue Resolution, Customer Satisfaction, Retail Operations.

Retail Operations

Inventory Management, Merchandising, Point-of-Sale (POS) Systems, Stock Control.

Teamwork

Collaboration, Cross-functional Teams, Group Dynamics, Mutual Support.

Attention to Detail

Quality Control, Accuracy, Meticulousness, Process Adherence.

Psychology

Human Behavior, Cognitive Processes, Research Methods, Data Analysis.

Criminology

Criminal Justice, Sociological Analysis, Forensic Psychology, Policy Analysis.

Interests

Sports

Football, Rugby, Swimming, Badminton, Squash, Team Sports, Physical Fitness.

Leisure Activities

Socializing, Family Time, Personal Development.